FAQ
FAQ Section
How can I buy?
As a company, you have the option to purchase directly from ENcombi or through one of our local dealers. We have trusted dealers and partners in various countries, including, Brazil, Colombia, Saudi Arabia, Ukraine, South Africa, Myanmar, and Bangladesh, among others

If you prefer to buy locally, please reach out to us at [email protected], and we will connect you with the appropriate local dealer.
Pricing
Pricing varies depending on the project. For an accurate quote tailored to your specific needs, please contact us at [email protected].

Do you offer international shipping?
Yes, we offer international shipping to select countries, with shipping fees varying based on your location.

Alternatively, you are welcome to arrange your own shipping if preferred.
How can I get support?
You can reach our technical support team by contacting [email protected]. Here you can get email support on a day to day basis. Furthermore, our dealers will be trained and ready to assist you as well.
Do you have a webshop?
No. At this point, you will have to get in contact with us at [email protected] for all purchases.
What does the systems do in self-consumption applications?
When applied in self-consumption applications, the ECpv will control the power output of the PV plant in a way that the produced power will never be larger than the load it is feeding. This will ensure that no power is fed into the public grid.

This is possible even by multiple connections to the public grid.

It can be in a simple rooftop installation where all PV power is being fed in at a single point, or more advanced installations where the PV power is being fed in at multiple points. Such applications can be a factory site or campus where multiple rooftop plants are combined into one installation.

In case the ECpv loses control of the PV power, the ECpv can trip a relay, de-coupling the PV plant completely until control is re-established.
How much fuel can I save?
Like many other things, this depends widely on your load curves, installed gensets and PV plant. The ECpv will at all times cover as much of the load as possible with solar. In theory, PV penetration can be as much as = load - minimum genset load. This will often be up to 70%. But as we all know, the sun has it´s own limited operating hours and performance and your plant probably still has a load at night, means the average PV penetration in total will often be close to 20% of the diesel.

This same scenario also counts for other PV genset control providers in the market.

Thus we advise people to carefully design and calculate your plants before moving ahead with promises - or seek out professional consultancy.